Knowledge Base

← Get Help, and give us Suggestions and Feedback

  1. General information →

    1. How do I log in
    2. Mobile and Desktop app: how to get one
    3. Enable Offline use of content
    4. How is content organized in the platform?
    5. What is a top layer

  2. Author guides →

    1. Startup-guide for Authors: All features
    2. Tips on start-up
    3. What can I customize for my guidelines?
    4. How do I make a new Guideline or Evidence summary?
    5. How do build the table of contents: add, edit titles, move, reorder and delete sections?

  3. Teaching material and suggestions →

    1. Perform Training sessions
    2. Norwegian: Hjelpefunksjoner, undervisningsmatriell og test-caser (Norwegian)

  4. Troubleshooting and bugs →

    1. Bugs in current version- v8.1 August 2018 : 3
    2. I cannot access my guideline, what do I do?
    3. Something seems wrong, but I don't know what? (incl. how to clear cache)
    4. My stuff suddenly disappeared, I am sure I saved it
    5. I am suddenly getting logged out

  5. Administrate and publish content →

    1. Guideline settings
    2. Using Milestones and Checklist in Settings
    3. How do I add authors/admins and reviewers?
    4. Publishing versions and making guideline public
    5. Who can do what? Access and permission levels: admin, author, reviewers, viewers and the public

  6. Organization accounts →

    1. Organization control panel
    2. Organization specific pages
    3. What can I do, and not do, with a personal guideline (or evidence summary) compared to a guideline with an organizational ownership

  7. Links and Widgets →

    1. How do I link to content in MAGICapp
    2. How to force language on buttons and labels for guideline readers
    3. Recommendation widgets
    4. PICO widgets and how to use them

  8. PICOs and Evidence profiles →

    1. How do I build my Evidence profile (add outcomes to a PICO)
    2. How do I make PICOs out of a RevMan file
    3. How do I auto-calculate absolute effects in dichotomous outcomes?
    4. How do I attach study data to my outcome?
    5. How do we calculate absolute risks in the app?

  9. Recommendations →

    1. How do I navigate to the recommendations?
    2. How do I associate a PICO question with a recommendation?
    3. The recommendation Key info/ Evidence to Decision
    4. How do I write the recommendation Rationale?
    5. What should I write in practical advice?

  10. References →

    1. How do I add references to the reference list?
    2. Adding a RevMan5 file as a reference
    3. Make a systematic review and upload it as a reference
    4. Public accessibility of Reference files
    5. Bulk reference edit mode

  11. Decision aids and Decision support →

    1. Decision aid outcome editor

  12. GRADE and methodology →

    1. What is GRADE
    2. The GRADE handbook
    3. MAGICapp's GRADE tooltips
    4. What does the strength of the recommendation mean
    5. What is and how to make a PICO question

  13. The guideline process and standards for trustworthy guidelines →

    1. Which steps in the guideline process can MAGICapp help me with
    2. Which steps in the guideline Planning phase can MAGICapp help me with
    3. Which steps in the guideline Content development can MAGICapp help me with
    4. Which steps in the guideline Publication and updating phase can MAGICapp help me with
    5. Which step in the guideline Adaptation process can MAGICapp help me with

  14. Technical stuff, incl Terminologies and Semantic web →

    1. Our database model
    2. Our API
    3. Examples of how to fetch a guideline with our API in various languages
    4. Translations and language files
    5. Architecture outline and what technologies do MAGICapp use

  15. New features, previous releases and roadmap →

    1. How to get information about new features in MAGICapp?
    2. Upcoming features on our roadmap
    3. v8.4 July ... 2019
    4. v8.3 May 9th 2019
    5. v8.2 March 19th 2019

  16. Legal, subscription and support →

    1. Our list of features
    2. MAGICapp Terms of Service
    3. MAGICapp Privacy Policy
    4. MAGICapp Support and help options
    5. How can institutions/organizations start to use the MAGICapp

  17. The MAGIC non-profit organization →

    1. Who are we?
    2. Why did we make the MAGIC authoring and publication platform
    3. MAGIC is non-profit, is there a subscription fee for Administrator Accounts in MAGICapp?

  18. All articles →

    1. How do I navigate to the recommendations?
    2. What is GRADE
    3. Which steps in the guideline process can MAGICapp help me with
    4. How do I build my Evidence profile (add outcomes to a PICO)
    5. Our database model

Feedback and Knowledge Base

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