Skip to content

Bugs in current version- v8.1 August 2018 : 3

We strive to fix bugs/issues as soon as we find them, but sometimes it can take some time to release the fix.
Here is a list over the current bugs we are aware of. If you have found an issue that is not on this list, please contact us to describe the problem.

If you cannot access the application for some reason, you can find all published guidelines here:

-----  Updated 20.01.19: 4

1. Exporting SoF files and importing them to RevMan fails. This is due to a bug in the adding of a reference list. It can easily be corrected in the files itself, so if you experience problems until the fix is published (expected December), just send your file to
---> Fixed in next update

2. The member list in Organization control panel does not scroll if you have many members. If your aim is to make users on the list admin or delete them, and you cannot see their name, because scrolling fails, there is a workaround:
1. Place cursor in the search field (where you add new members)
2. Click tab button on your computer (the button that indents text or jump between input boxes: ⇥). You have to click it about 10 times. Then you get to the bottom of the members list and it lets you scroll and navigate pages (It shows 10 members at a time, so if you have more, there is a pagination control on bottom of the members list)

 If this doesn't work, please contact us through the support-system (right menu on this webpage)

3. If your guideline is in French or Portuguese PDF generation will fail. Change language to English (or any other) to create a PDF until we release a fix for this.
If you need a PDF in French or Portuguese before the fix is released, contact us.
---> Fixed in next update

4. For the Study data table in Outcome Evidence source, the Weight calculation does not take decimals into consideration, so that the numbers does not add up to 100%. (e.g 5.5 + 4.5 becomes 9, not 10)

Feedback and Knowledge Base